Dear Residents, The Cable Advisory Council has received important correspondence from Cox Communications regarding upcoming rate increases for video services that will take effect on January 7, 2025. Cox cable subscribers are expected to receive notifications about these increases included with their bills. However, we understand that these announcements can often be overlooked. To ensure that all residents are informed, we are sharing this information widely. Please be informed that the Cable Advisory Council does not have control over these rates, as stipulated by the Public Utilities Regulatory Authority (PURA) and the Federal Communications Commission (FCC). Cox Communications continues to hold the legacy franchise for these 10 towns in Northern Connecticut. While Frontier Communications, through their acquisition of SNET, holds the second franchise for video services, they no longer offer this service. Additionally, please note that broadband services are currently unregulated by both the FCC and PURA. Thank you for your attention to this matter.

Regards, Alex Fraser Chairman Cable Advisory Council – Cox Enfield